Falling Out of Love with Your PAM Solution?

At first, your privileged access management (PAM) solution seemed perfect—secure, compliant, and seamless. It even got your boss’s approval. But over time, the cracks showed.

Support? Unresponsive. Deployment? A nightmare. Just-in-Time access? Barely works. Instead of simplifying access, it’s slowing you down. Instead of helping, it’s ghosting you.

If your PAM feels more like a burden than a solution, you’re not alone. IT and security pros everywhere share the same frustrations:

• Support is a black hole—tickets go unanswered, solutions don’t help.
• Deployments drag on for months—constant maintenance, endless troubleshooting.
• JIT access is unreliable—approvals take forever, revocations fail.
• Disjointed tools—SSO, vaulting, and access controls don’t integrate.
• Costs don’t add up—you’re overpaying for a product that underdelivers.

Sound familiar? It’s not you—it’s them. But you don’t have to stay stuck.

StrongDM fixes what legacy PAM vendors get wrong. Before you start swiping for a better solution, see why security teams are breaking up with their old PAM—and how StrongDM is helping them fall in love with security again.

They're Just Not There for You (Poor Support & Responsiveness)

The Problem

You send a support ticket, and all you get back is a cold, automated email: “We’ve received your request.” 

Days pass. 

Silence. 

When someone finally responds, it’s a generic knowledge base link that doesn’t even solve your issue. If you want actual help? That’s gonna cost you—premium support plans, anyone?

Sound familiar? Your relationship with your PAM vendor shouldn’t feel like shouting into the void.

The StrongDM Difference

• We actually respond. No black hole tickets. No “we’ll get back to you in 72 hours.” Real-time help from real security experts.
• No gatekeeping. You don’t have to fight through non-technical support reps to get answers. Our engineers work directly with you.
• No “pay to care” models. Everyone gets high-quality support. No premium paywalls, no hidden fees.

“I can’t believe how responsive your team is.”
– A real quote from a customer who made the switch.

It’s Too Complicated (Deployment & Configuration Nightmares)

The Problem

You just wanted a PAM solution. Instead, you got a full-time job in setup and maintenance. Months (or years) to deploy, outdated documentation, endless troubleshooting. Want to add a user? Change a policy? Good luck navigating that IKEA-instruction-manual-from-hell of a configuration.

You deserve a relationship that doesn’t take forever to work.

The StrongDM Difference

• Fast, frictionless setup. Get StrongDM running in hours, not months.
• No agents, no headaches. Deploy across infrastructure without installing software on every endpoint.
• Automatic updates. No late-night patches or maintenance marathons. We handle that for you.

“We spent months trying to deploy CyberArk. We got StrongDM up and running in a day.”

– A real customer who dumped the complexity.

They’re Not Good at Commitment (JIT Access That Doesn’t Work)

The Problem

They say they support Just-In-Time (JIT) access, but in reality? It’s a mess. Approvals take forever, access isn’t actually revoked on time, and security teams drown in manual requests. Instead of reducing risk, your old PAM vendor just creates more work for you.

This was supposed to make your life easier, not harder.

The StrongDM Difference

• Fully automated time-bound access. Privileges are granted when needed and revoked automatically—no babysitting required.
• Flexible, real-world policies. Customize access based on time, role, or request type.
• Seamless experience. Users request and receive access through Slack, CLI, or API—no ticketing limbo.

“With our old PAM, JIT was so painful that we just started granting standing access again. With StrongDM, it actually works.”

They Don’t Work Well with Others (Lack of a Unified Solution)

The Problem

Your old PAM vendor forces you into a messy patchwork of tools. One for SSO. One for privileged access. Another for vaulting. Logging? Yep, yet another system. Why does security have to be this complicated?

If they can’t integrate into your life, is it really a partnership?

The StrongDM Difference

• One platform, total control. PAM, JIT access, credential vaulting, session monitoring—all in one solution.
• Seamless SSO & identity management. Works with Okta, Azure AD, Google Workspace, and more.
• Unified access policies. Manage databases, cloud resources, and infrastructure without a tangled mess of tools.

“With our old setup, we needed multiple vendors just to manage access. With StrongDM, everything’s in one place—and it just works.”

They’re Expensive & Give You Nothing in Return (Costly Pricing Models)

The Problem

CyberArk, Teleport, and BeyondTrust charge a premium for basic features. You’re paying for licenses you don’t even use, getting hit with hidden fees, and somehow still need an “enterprise upgrade” to get functionality that should be standard.

Is this even love… or just a money grab?

The StrongDM Difference

• Straightforward pricing. No hidden fees, no surprise upcharges, no nickel-and-diming.
• Capabilities that align with your needs. Session recording, JIT access, and auditing come standard.
• Immediate ROI. Deploy in hours, start seeing value right away.

CyberArk was three times the cost of StrongDM—and StrongDM actually works better.”

– A happy StrongDM customer

Ready to Find Love Again?

If your PAM vendor is ignoring you, making your life harder, or costing too much while delivering too little—it’s time to move on.

Your relationship with your old PAM isn’t working anymore. But we promise—there’s something better out there.

It’s time to fall in love with security again. Let’s talk.